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NFC Tap & Pay does not work
Posted: Sat Jul 20, 2019 1:10 pm
by mvdwege
Hi,
I installed the Wallet app from my bank, which read my bank card without problems using the NFC reader, but when I want to use my 9700Pro to pay, I get zero reaction if I hold it up to the payment terminal, no matter which way I hold it. NFC is enabled, Tap & Pay mode is on, and the Wallet app is set to default.
On my older 9500Pro this works just fine.
Re: NFC Tap & Pay does not work
Posted: Mon Jul 22, 2019 9:59 am
by Neville
Can confirm this doesn't work, as we are a Visa paywave merchant. The phone does not make Google wallet payments, and nor does card emulation mode work as a security element missing warning comes up. Don't know if the two issues are linked.
The NFC hardware is working in Android Beam mode.
Re: NFC Tap & Pay does not work
Posted: Wed Jul 24, 2019 4:55 am
by Neville
Admin...please can you pass this on to tech team for a bug fix....phone is currently non-compliant with Google certification on this issue. Needs addressing urgently.
Re: NFC Tap & Pay does not work
Posted: Wed Jul 24, 2019 5:50 am
by blackview_admin
Hi, our technical team is trying to deal with this problem. We need you to provide us with your software version so we can send you corresponding software to verify NFC function
Re: NFC Tap & Pay does not work
Posted: Wed Jul 24, 2019 9:53 am
by Neville
blackview_admin wrote:Hi, our technical team is trying to deal with this problem. We need you to provide us with your software version so we can send you corresponding software to verify NFC function
Build number V1.0_20190510V5_20190620-2054
Re: NFC Tap & Pay does not work
Posted: Thu Jul 25, 2019 6:34 am
by mvdwege
Exact same build as Neville
Re: NFC Tap & Pay does not work
Posted: Thu Jul 25, 2019 6:45 am
by blackview_admin
Our tech team is handling with this problem, OTA updates will be released next week to address this issue 
Re: NFC Tap & Pay does not work
Posted: Mon Jul 29, 2019 4:56 am
by VictorTafolla
I have the same issue, my build number is Build number
BV9700Pro S41 V1.0.20190517V5h
Re: NFC Tap & Pay does not work
Posted: Mon Jul 29, 2019 10:12 am
by blackview_admin
Hi, guys;
Our tech. team has solved this problem, and released a new version. You can update via OTA
Re: NFC Tap & Pay does not work
Posted: Mon Jul 29, 2019 2:13 pm
by VictorTafolla
I have no idea what I'm doing wrong, I had already installed the OTA update you mentioned.