Good afternoon, I bought telephone 9700Pro in June 2019. Previously, the phone was charged in 3-4 hours. Now the phone is charging very slowly for 5-7 hours until fully charged. Tell me how to test the battery or how to check the cable and charger. Does Russia have a service center?

yur_anatoliy wrote:

Good afternoon, I bought telephone 9700Pro in June 2019. Previously, the phone was charged in 3-4 hours. Now the phone is charging very slowly for 5-7 hours until fully charged. Tell me how to test the battery or how to check the cable and charger. Does Russia have a service center?

Check if the USB port of the phone is oxidized. If it oxidized, it need fixed.
Or use other usb cable have a try.
More phone issues, you can contact our after-sales directly.
After-sales email: support02@blackview.hk