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USB connecting impossible

Posted: Thu Nov 12, 2020 1:47 pm
by Apertech
Hi 

My first post here, I did buy 2 phone  for my school  : here the issue :
I cannot connect  my phone  via USB  to the Computer or  
power management is OK ( batterie is loading also if I'm connected to PC)
tried several  USB cables already
really strange
thanks for your help.

Re: USB connecting impossible

Posted: Fri Nov 13, 2020 6:34 am
by blackview_admin
Apertech wrote:
Hi 

My first post here, I did buy 2 phone  for my school  : here the issue :
I cannot connect  my phone  via USB  to the Computer or  
power management is OK ( batterie is loading also if I'm connected to PC)
tried several  USB cables already
really strange
thanks for your help.

The link between the mobile phone and the computer depends on whether the data transmission function of the drop-down interface is turned on

Re: USB connecting impossible

Posted: Fri Nov 13, 2020 6:34 am
by blackview_admin
Apertech wrote:
Hi 

My first post here, I did buy 2 phone  for my school  : here the issue :
I cannot connect  my phone  via USB  to the Computer or  
power management is OK ( batterie is loading also if I'm connected to PC)
tried several  USB cables already
really strange
thanks for your help.

The link between the mobile phone and the computer depends on whether the data transmission function of the drop-down interface is turned on

Re: USB connecting impossible

Posted: Fri Nov 13, 2020 1:35 pm
by Apertech
Ok thanks, will try this  once I can get the phone during some school holidays 
fast reply :  congratulations ;)

Re: USB connecting impossible

Posted: Sat Nov 14, 2020 6:22 am
by Jodashp
You have to activate the developer options then go to setting> system> developer options> default USB configuration> there select "file transfer" after that you would have to connect the phone to the computer.