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Firmware update for Russia

Posted: Fri Jun 07, 2019 12:32 pm
by egorlichenkoam
Hello.
My bv6800pro using firmware from november 2018 and still then i'am trying to update every time i get message that it use latest version of firmware.

My question: Is there will be firmware update for Russia?

Thank you.

Re: Firmware update for Russia

Posted: Sat Jun 08, 2019 9:50 am
by blackview_admin
Hi there!
OTA updates don't reach each user at the same time.

I suggest you to remove SD cards from your phone, perform a factory reset from the recovery menu ( http://bbs.blackview.hk/viewtopic.php?f=192&t=334922 ) , set your phone to English language and search for updates under wifi networks. This should help.

Re: Firmware update for Russia

Posted: Sun Jun 09, 2019 4:24 pm
by egorlichenkoam
Hello.

Thnak you fir your reply, but it didn't help me. My phone still telling me thaf i have last firmware update (which is not true).


Maybe it will help: phone was byued from russian retailer, not from aliexpress or something, it even have index bv6800pro_RU.

Re: Firmware update for Russia

Posted: Wed Jun 12, 2019 10:57 am
by blackview_admin
egorlichenkoam wrote:
Hello.

Thnak you fir your reply, but it didn't help me. My phone still telling me thaf i have last firmware update (which is not true).


Maybe it will help: phone was byued from russian retailer, not from aliexpress or something, it even have index bv6800pro_RU.

Maybe such ROM isn't an official one. This may explain the fact that you don't get any updates.

Re: Firmware update for Russia

Posted: Wed Jun 12, 2019 6:24 pm
by egorlichenkoam
And how can i check it?

Re: Firmware update for Russia

Posted: Wed Jun 12, 2019 9:46 pm
by blackview_admin
Please post screenshots about the "info" screen on your phone's settings.

Re: Firmware update for Russia

Posted: Fri Jun 14, 2019 6:36 pm
by egorlichenkoam
Hello.

Re: Firmware update for Russia

Posted: Fri Jun 14, 2019 6:37 pm
by egorlichenkoam
Hello.

Re: Firmware update for Russia

Posted: Fri Jun 14, 2019 9:09 pm
by blackview_admin
It looks like a normal ROM, so don't worry. Just follow what i suggested a post ago and wait patiently ;)

Re: Firmware update for Russia

Posted: Tue Jun 18, 2019 1:32 pm
by egorlichenkoam
Hello.

Well, today my device received firmware update (from 2019.05).

Thank you, for your support.