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[USEFUL] Not working time alarm when the phone is turned off

Posted: Wed Nov 21, 2018 6:06 am
by grAwp
Time alarm not working if the phone is turned off. The phone couldnt be turned on. After manually turn on, phone shows only missing time alarm. Fix it please, in this way is the phone unusable! Sometimes time alarm works. Same glich as on BV9000.

Thank you to solve this problem.

Re: Not working time alarm if turned off

Posted: Wed Nov 21, 2018 8:38 pm
by grAwp
I found the reason of the problem!

1. If the phone hasnt a screen lock for example with a pattern the time alarm starts normally when the phone is turned off.

2. If the phone has a screen lock for example with a pattern time alarm didnt start when the phone is turned off.

Please fix it this bug.

Re: Not working time alarm when the phone is turned off

Posted: Fri Nov 23, 2018 1:57 pm
by titep
Same pb :-(

Re: Not working time alarm when the phone is turned off

Posted: Fri Nov 23, 2018 3:36 pm
by blackview_admin
Issue sent to the tech team for a fix!

Re: [TRACKED] Not working time alarm when the phone is turned off

Posted: Mon Nov 26, 2018 6:16 am
by grAwp
When it will be fixed ? Thank you

Re: [TRACKED] Not working time alarm when the phone is turned off

Posted: Thu Nov 29, 2018 12:54 am
by blackview_admin
i can't share a date at the moment, sorry

Re: [TRACKED] Not working time alarm when the phone is turned off

Posted: Sun Dec 09, 2018 5:40 pm
by grAwp
I solved this problem. It is only about settigns.
If you have lock by a pattern (with/without fingerprint) go Settings>Security&location>Device security>Screen lock (Pattern)>insert your patter or pin,...>Secure start-up>choose NO. Look at the picture.

Now the time alarm turn on everytime when the phone will be turned off, so I thing no need software fix.

Re: [TRACKED] Not working time alarm when the phone is turned off

Posted: Sun Dec 09, 2018 9:27 pm
by blackview_admin
Great, I can consider it not an issue anymore. ;)

Re: [TRACKED] Not working time alarm when the phone is turned off

Posted: Mon Dec 10, 2018 4:12 am
by grAwp
blackview_admin wrote:
Great, I can consider it not an issue anymore. ;)


Test it somebody please and write if it help.

Re: [USEFUL] Not working time alarm when the phone is turned off

Posted: Wed Jan 30, 2019 7:52 pm
by blac1edover
The Secure Startup option does work. That's the good news.

However this issue still needs a tech team fix, as every time I re-boot my phone, it disables the alarm clock. The only way to enable the alarm, is to disable device security and then enable it once again with secure startup at "No"...

We need a tech fix so that the alarm clock feature will still be active even after power off/re-boot etc.