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mreiazi
Topic Author
Posts: 2
Joined: Wed Jun 21, 2017 3:24 pm

My phone not charge by cable

Wed Mar 11, 2020 7:22 pm

Hi
My blackview bv9600 pro not charge by cable but it charge by wireless. sometimes it show charge icon when cable is plugged but dont charging and sometimes nothing happened when the cable is plugged.all function worke properly and battery life is ok.and charge cable is ok.i test it with other phone and do charge. i find convert socket in phone pack and use it with another cable but it dont work. i use phone less than 1 years.
Thankyou.
 
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Re: My phone not charge by cable

Thu Mar 12, 2020 9:08 am

mreiazi wrote:
Hi
My blackview bv9600 pro not charge by cable but it charge by wireless. sometimes it show charge icon when cable is plugged but dont charging and sometimes nothing happened when the cable is plugged.all function worke properly and battery life is ok.and charge cable is ok.i test it with other phone and do charge. i find convert socket in phone pack and use  it with another cable but it dont work. i use phone less than 1 years.
Thankyou.

Contact your seller of our after-sales directly. It is under warranty.
After-sales email: support02@blackview.hk
 
mreiazi
Topic Author
Posts: 2
Joined: Wed Jun 21, 2017 3:24 pm

Re: My phone not charge by cable

Thu Mar 12, 2020 1:58 pm

Hi ,i send a message to seller.hop to help me.i buy blackview from online store.

Thankyou.

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