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BV9600 PRO bluetooth loop crash

Posted: Mon Feb 03, 2020 3:04 pm
by Davide64
Hi, I have a BV9600 Pro, bought in June 2019.
the build version is BV9600PRO_S700_v1.1_20190430V57.
I have a huge bluetooth problem: I peered the phone with my car, but when I connect it the bluetooth application crashes and restart in an infinite loop.
I tried to:
1) restart the phone
2) clean bluetooth application data and restart
3) clean bluetooth MIDI service data and restart
4) set developer mode and changed once of the following:
a) AVRCP 1.4 (default), 1.3, 1.5, 1.6
b) audio CODEC: default, SBC
c) bluetooth audio channel: Mono, Stereo

There are any changes in the bluetooth behavior, it crashes in a loop.
In a post is stated that there is a plan for a fix release, but today I have no updates available today.

Let me know what I can do to fix it.

Thank you

Re: BV9600 PRO bluetooth loop crash

Posted: Wed Feb 05, 2020 3:31 am
by blackview_admin
Davide64 wrote:
Hi, I have a BV9600 Pro, bought in June 2019.
the build version is BV9600PRO_S700_v1.1_20190430V57.
I have a huge bluetooth problem: I peered the phone with my car, but when I connect it the bluetooth application crashes and restart in an infinite loop.
I tried to:
1) restart the phone
2) clean bluetooth application data and restart
3) clean bluetooth MIDI service data and restart
4) set developer mode and changed once of the following:
   a) AVRCP 1.4 (default), 1.3, 1.5, 1.6
   b) audio CODEC: default, SBC
   c) bluetooth audio channel: Mono, Stereo

There are any changes in the bluetooth behavior, it crashes in a loop.
In a post is stated that there is a plan for a fix release, but today I have no updates available today.

Let me know what I can do to fix it.

Thank you


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