bbs.blackview.com

Sound volume varies continuously I see that this is a known problem. And then the display brightness changes continuously as well, even if automatic screen brightness is set to off. 

Also, if you search in settings you will see wifi assit if you type wifi in the search bar but then when you select it that option is not available. 

Really getting tired of this phone now

Hi, can you post a video about your problem? our tech is handling this issue now

It happened to me too, with the first BV9600 Pro that I bought.

They had to exchange it for another BV9600 Pro.

I received a call and the sound started loudly, but after 2 seconds it was low

Other times upon receiving the call, the ringtone constantly rose and fell

Also when listening to music in the Music application and listening to it through the rear speaker, the volume goes up and down all the time

The same in the YouTube application

I recommend you make use of the guarantee and have it changed.

This is another recognized bug

That's why we want updates !!!!

BV6000 wrote:

It happened to me too, with the first BV9600 Pro that I bought.

They had to exchange it for another BV9600 Pro.

I received a call and the sound started loudly, but after 2 seconds it was low

Other times upon receiving the call, the ringtone constantly rose and fell

Also when listening to music in the Music application and listening to it through the rear speaker, the volume goes up and down all the time

The same in the YouTube application

I recommend you make use of the guarantee and have it changed.

This is another recognized bug

That's why we want updates !!!!

Thanks for your feedback, we are testing this now.

blackview_admin wrote:

BV6000 wrote:

It happened to me too, with the first BV9600 Pro that I bought.

They had to exchange it for another BV9600 Pro.

I received a call and the sound started loudly, but after 2 seconds it was low

Other times upon receiving the call, the ringtone constantly rose and fell

Also when listening to music in the Music application and listening to it through the rear speaker, the volume goes up and down all the time

The same in the YouTube application

I recommend you make use of the guarantee and have it changed.

This is another recognized bug

That's why we want updates !!!!

Thanks for your feedback, we are testing this now.

It's a shame because to process the warranty, I had to record a video, and I sent it to the seller, but since I was changing my phone several times, I can't find the video. If I find it, I'll upload it to youtube so you can see it

BV6000 wrote:

blackview_admin wrote:

BV6000 wrote:

It happened to me too, with the first BV9600 Pro that I bought.

They had to exchange it for another BV9600 Pro.

I received a call and the sound started loudly, but after 2 seconds it was low

Other times upon receiving the call, the ringtone constantly rose and fell

Also when listening to music in the Music application and listening to it through the rear speaker, the volume goes up and down all the time

The same in the YouTube application

I recommend you make use of the guarantee and have it changed.

This is another recognized bug

That's why we want updates !!!!

Thanks for your feedback, we are testing this now.

It's a shame because to process the warranty, I had to record a video, and I sent it to the seller, but since I was changing my phone several times, I can't find the video. If I find it, I'll upload it to youtube so you can see it

Thanks a lot

blackview_admin wrote:

Thanks a lot

Did you receive the pm with the videos I sent you?

BV6000 wrote:

blackview_admin wrote:

Thanks a lot

Did you receive the pm with the videos I sent you?

Sorry, I didn't receive it yet

Thanks for the update.
What about those of us who ordered the pro version that had their order messed up because of the broken Onlineshop. Do I have to wait until September now to get my pro extension kit? Thats not "about a month more" wait as previously stated.

i sed you a PM right now