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BV9600 rebooting once in a while

Posted: Mon May 13, 2019 2:58 am
by hanriktan
Hi,

Just wondering if anyone face this issue.
I have no issue on this phone. But,, just get irritated that this phone reboot once in a while by itself.

if anyone has any solution.. 
please advise.

Re: BV9600 rebooting once in a while

Posted: Mon May 13, 2019 3:09 am
by blackview_admin
Which phone? And under what circumstances does it automatically restart?

Re: BV9600 rebooting once in a while

Posted: Mon May 13, 2019 2:51 pm
by Kagawan
I also experienced the same problem. This phone sometimes restarts itself. two days ago I reset it using the latest sp flash tools and latest bv9600 pro firmware. now the problem is settled. I'm not sure if this problem will arise again or not..but I expect blackview to issue a new firmware with bugs resolved.

Re: BV9600 rebooting once in a while

Posted: Thu May 16, 2019 12:37 pm
by hanriktan
blackview_admin wrote:
Which phone? And under what circumstances does it automatically restart?

BV9600 pro... sometimes I just leave it on my table, and a few hours later it will just reboot by itself almost every other day. It also reboot twice in a day too.. I wonder why..

Re: BV9600 rebooting once in a while

Posted: Thu May 16, 2019 12:39 pm
by hanriktan
Kagawan wrote:
I also experienced the same problem. This phone sometimes restarts itself. two days ago I reset it using the latest sp flash tools and latest bv9600 pro firmware. now the problem is settled. I'm not sure if this problem will arise again or not..but I expect blackview to issue a new firmware with bugs resolved.

yup... if Blackview can settle this too...

Re: BV9600 rebooting once in a while

Posted: Sun May 19, 2019 12:02 pm
by hanriktan
blackview_admin wrote:
Which phone? And under what circumstances does it automatically restart?

its a BV9600 Pro

Re: BV9600 rebooting once in a while

Posted: Thu May 23, 2019 1:22 am
by hanriktan
blackview_admin wrote:
Which phone? And under what circumstances does it automatically restart?

Hi Admin, it is BV9600 pro

Re: BV9600 rebooting once in a while

Posted: Sat Jun 01, 2019 5:14 pm
by Kagawan
blackview_admin wrote:
Which phone? And under what circumstances does it automatically restart?


Admin, please take note..even after the newest ota updates, the phone still got restarting problem. Pls fix this..

Re: BV9600 rebooting once in a while

Posted: Sat Jun 01, 2019 10:39 pm
by hanriktan
Kagawan wrote:
blackview_admin wrote:
Which phone? And under what circumstances does it automatically restart?


Admin, please take note..even after the newest ota updates, the phone still got restarting problem. Pls fix this..

I am facing the same too after the new updates too

Re: BV9600 rebooting once in a while

Posted: Sat Jun 22, 2019 11:59 pm
by AngieB
My phone has been doing the same thing. There is no pattern and there is no apparent reason for it either. Extremely annoying as I also use my phone as an alarm clock, which doesn't work when the phone reboots itself.