mine is few days old and it does the same thing but I am luckier, mine it rebooting every few minutes. Cannot install updates. Some system errors are showing up. If the system has so many bugs, I wonder if it was really tested, including waterproof testing. They advertised that you can put in the shallow water and it will not get water damage, might try this later, before shipping it back to Amazon. Never buy a phone from sellers that will not honor the phone warranty.