Blackview User Forum

 
AngieB
Posts: 1
Joined: Mon Mar 18, 2019 11:37 pm

Re: BV9600 rebooting once in a while

Sat Jun 22, 2019 11:59 pm

My phone has been doing the same thing. There is no pattern and there is no apparent reason for it either. Extremely annoying as I also use my phone as an alarm clock, which doesn't work when the phone reboots itself.
 
stefano
Posts: 1
Joined: Wed Jun 26, 2019 6:46 am

Re: BV9600 rebooting once in a while

Wed Jun 26, 2019 7:08 am

I have the same problem with my new BV9500. It reboot automatically very frequently. I had to disable the pin block of my sim card to avoid losing phone call while the sim is blocked. Apparently the frequence is related with the setting of time before going to standby when inactive. With shorter time it is more frequent. With 15 or 30 minute before standby it seems to reboot instead of going in standby. It is a little annoying. I I switch off the disply with the power off key it reboot anyway.
 
hanriktan
Topic Author
Posts: 12
Joined: Mon May 13, 2019 2:52 am

Re: BV9600 rebooting once in a while

Fri Jul 05, 2019 11:45 pm

why is no one replying this.. now I am experience phone rebooting 3 times a day everyday
 
hanriktan
Topic Author
Posts: 12
Joined: Mon May 13, 2019 2:52 am

Re: BV9600 rebooting once in a while

Thu Jul 25, 2019 2:57 am

why is no one answer on this issue?
 
georgegalbin
Posts: 1
Joined: Sat Jul 27, 2019 4:32 pm

Re: BV9600 rebooting once in a while

Mon Jul 29, 2019 2:23 pm

mine is few days old and it does the same thing but I am luckier, mine it rebooting every few minutes. Cannot install updates. Some system errors are showing up. If the system has so many bugs, I wonder if it was really tested, including waterproof testing. They advertised that you can put in the shallow water and it will not get water damage, might try this later, before shipping it back to Amazon. Never buy a phone from sellers that will not honor the phone warranty. 
 
hanriktan
Topic Author
Posts: 12
Joined: Mon May 13, 2019 2:52 am

Re: BV9600 rebooting once in a while

Mon Mar 02, 2020 11:34 pm

it is useless asking, they have not been answering or replying me even though i am facing the same issue that you are facing
 
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blackview_admin
Posts: 7786
Joined: Mon Aug 17, 2015 3:30 am
Contact:

Re: BV9600 rebooting once in a while

Wed Mar 04, 2020 10:00 am

The second floor flash ROM and it is work.
You can have a try.



bv9600 firmware:
http://bbs.blackview.hk/viewtopic.php?f=244&t=531153&p=844490#p844490


Flash ROM Tutorial :
http://bbs.blackview.hk/viewtopic.php?f=17&t=532865

Or you can contact our after-sales directly.
After-sales email: support02@blackview.hk

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