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flebus
Topic Author
Posts: 1
Joined: Tue Feb 09, 2021 7:56 am

BV9600 Pro only charging when switched off

Tue Feb 09, 2021 8:00 am

Hi, I'm really loving the phone (I had it for almost two years) but recently it stopped charging (I have a wireless charger) unless it is switched off. When it is on it doesn't detect the charger.
While charging it keeps on flashing the empty battery symbol even though the battery is actually getting (slowly) charged.
Any idea on what I could do to fix this?
 
acheo
Posts: 7
Joined: Thu Nov 22, 2018 10:27 pm

Re: BV9600 Pro only charging when switched off

Tue Mar 23, 2021 5:36 pm

I have this as well. Unfortunately my usb port is broken as well so I am reliant on wireless charging. I noticed it not charging while on before, it used to be when the battery was low but now it happens all the time and I have to turn it off to wireless charge same as you. I also get the loop of the wireless charging indicator going on and off but sometimes it stays charging with the red led on when the battery is above say 70%
 
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Re: BV9600 Pro only charging when switched off

Wed Mar 24, 2021 6:05 am

flebus wrote:
Hi, I'm really loving the phone (I had it for almost two years) but recently it stopped charging (I have a wireless charger) unless it is switched off. When it is on it doesn't detect the charger.
While charging it keeps on flashing the empty battery symbol even though the battery is actually getting (slowly) charged.
Any idea on what I could do to fix this?

Hello, if you use the wireless to charge it, is there any problem?
 
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blackview_admin
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Re: BV9600 Pro only charging when switched off

Wed Mar 24, 2021 6:30 am

acheo wrote:
I have this as well. Unfortunately my usb port is broken as well so I am reliant on wireless charging. I noticed it not charging while on before, it used to be when the battery was low but now it happens all the time and I have to turn it off to wireless charge same as you. I also get the loop of the wireless charging indicator going on and off but sometimes it stays charging with the red led on when the battery is above say 70%

This is because the CPU is broken. When was the phone purchased? If it is still in the warranty period, it can only be sent back for repair. If the warranty is over, it can only be quoted for repair.

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