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JJ '82
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Posts: 3
Joined: Mon Dec 21, 2020 11:49 am

NFC doesn't work at all

Mon Dec 21, 2020 12:35 pm

Hi to all.
NFC doesn't work at all on my bv9600 pro. NFC enabled in settings, Android Beam also active. After the correct setting of the payment card in the application of my bank, the smartphone does not respond to card readers in stores. After applying to the second phone with NFC turned on, no reaction from both sides. The smartphone was bought new 3 months ago in the official Blackview store for Europe. Android 8.1, a day ago uploaded with a cable, the latest compilation BV9060Pro_S700_V1.1_20190430V57. After uploading the new software, NFC still does not work. Do you have any ideas?
 
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Re: NFC doesn't work at all

Tue Dec 22, 2020 10:58 am

JJ '82 wrote:
Hi to all.
NFC doesn't work at all on my bv9600 pro. NFC enabled in settings, Android Beam also active. After the correct setting of the payment card in the application of my bank, the smartphone does not respond to card readers in stores. After applying to the second phone with NFC turned on, no reaction from both sides. The smartphone was bought new 3 months ago in the official Blackview store for Europe. Android 8.1, a day ago uploaded with a cable, the latest compilation BV9060Pro_S700_V1.1_20190430V57. After uploading the new software, NFC still does not work. Do you have any ideas?

Hello, it just can support to pay and transfer files, such as pics and videos.
 
JJ '82
Topic Author
Posts: 3
Joined: Mon Dec 21, 2020 11:49 am

Re: NFC doesn't work at all

Tue Dec 22, 2020 9:48 pm

For me, contactless payments are enough, but unfortunately they do not work with the correct configuration. File transfer also does not work, when applied to a second smartphone (Motorola) with enabled and correctly set NFC, there is no reaction on any of the devices. Everything else with the phone is fine. What could be wrong??
 
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Re: NFC doesn't work at all

Wed Dec 23, 2020 3:47 am

JJ '82 wrote:
For me, contactless payments are enough, but unfortunately they do not work with the correct configuration. File transfer also does not work, when applied to a second smartphone (Motorola) with enabled and correctly set NFC, there is no reaction on any of the devices. Everything else with the phone is fine. What could be wrong??

Hello, after discussing with engineer, they said it's the NFC problem and please contact them to get one new NFC, this is the email: support02@blackview.hk.
 
JJ '82
Topic Author
Posts: 3
Joined: Mon Dec 21, 2020 11:49 am

Re: NFC doesn't work at all

Wed Dec 23, 2020 10:23 am

Thanks for the answer. I understand that this is a hardware problem on my smartphone ??
 
PsychM
Posts: 35
Joined: Wed Jul 22, 2020 7:43 am

Re: NFC doesn't work at all

Sun Dec 27, 2020 11:48 am

JJ '82 wrote:
Thanks for the answer. I understand that this is a hardware problem on my smartphone ??

You must send an email to the indicated address, and thus to be able to solve your problem

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