I have the 9600pro a few months ago and it was smashed in the back! And the operating system is stuck sometimes, help! I have never dropped! I work at home, nothing dangerous professions that you name, but is smashed (TRIZADO in spanish) since yesterday, how is it possible? And out of nowhere, I swear. I bought it in Chile but I live in Argentina.

I'm so sorry to hear that.
I think you'd better contact your seller or our professional after-sales directly in this case.
They can help you better.
After-sales email: support02@blackview.hk
Have a nice day!

You mean up from the npc? A guy turned pro recently that I think is going to do some damage. I made a thread about it a few months ago.. cant remember his name lol