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csewell
Topic Author
Posts: 76
Joined: Tue Oct 16, 2018 8:00 pm
Location: Guelph, Ontario, Canada

New folders keep disappearing

Wed Jun 05, 2019 2:42 pm

I'm wondering if anyone else sees this problem, or it's just my launcher (Microsoft Launcher).  Since the most recent firmware update, if I create a folder by dragging icons on top of each other, after I reboot the phone, the folder ends up with just the first app I created it with.  Then after a few seconds, the folder disappears and I am left with the original app by itself. No folder.

Existing folders I created before the update are still there with all their original apps, but if I add new apps to the folder, after a reboot, all the new apps are gone from the folder leaving the original ones only.
 
ConkerVCL
Posts: 24
Joined: Fri May 04, 2018 10:48 pm

Re: New folders keep disappearing

Thu Jun 06, 2019 3:19 pm

csewell wrote:
I'm wondering if anyone else sees this problem, or it's just my launcher (Microsoft Launcher).  Since the most recent firmware update, if I create a folder by dragging icons on top of each other, after I reboot the phone, the folder ends up with just the first app I created it with.  Then after a few seconds, the folder disappears and I am left with the original app by itself. No folder.

Existing folders I created before the update are still there with all their original apps, but if I add new apps to the folder, after a reboot, all the new apps are gone from the folder leaving the original ones only.


It could be a problem for the launcher to uninstall and reinstall
 
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csewell
Topic Author
Posts: 76
Joined: Tue Oct 16, 2018 8:00 pm
Location: Guelph, Ontario, Canada

Re: New folders keep disappearing

Sat Jun 08, 2019 10:51 pm

Switched launcher back to the stock launcher and it does not have the same problem. Now I'm back to the MS Launcher and will see what happens next reboot. Perhaps it is the MS Launcher after all.

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