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14/8/2019 update doesn't work (error)
Posted: Wed Oct 09, 2019 12:18 am
by Ragheed88888
I have downloaded the last update for bv9500 pro but it's size is only 68 MB and when i tryed to install it
the phone goes to the black screen as usual and a few seconds later i become a message says (error)
Then the phone restart without installing the update.
What is the problem with the update ?and why its too small (only 68 MB)
Need a solution
Re: 14/8/2019 update doesn't work (error)
Posted: Wed Oct 09, 2019 7:51 am
by blackview_admin
Try to change another language
Re: 14/8/2019 update doesn't work (error)
Posted: Wed Oct 09, 2019 7:59 am
by Fabio1979
blackview_admin wrote:Try to change another language
Italian Language no good
English Language 2 time no good
????
Re: 14/8/2019 update doesn't work (error)
Posted: Wed Oct 09, 2019 8:25 am
by Ragheed88888
Same problem even when i switch to another language
*need a solution.
Also I need to know: what's new in the update and did they fix the touch problem?
Re: 14/8/2019 update doesn't work (error)
Posted: Wed Oct 09, 2019 10:22 am
by perspicace
Idem here and change language not solve. Other solution? Please, Thanks
Re: 14/8/2019 update doesn't work (error)
Posted: Wed Oct 09, 2019 11:48 am
by Ragheed88888
Nothing changed
Re: 14/8/2019 update doesn't work (error)
Posted: Wed Oct 09, 2019 11:53 am
by vincenzo.bruno
Goodmorning,
i have the same problem and i try with these languages:
Italiano;
English (UK)
English (US)
China (i think)
but i have also the same problem: " error " and the phone restart.
Thank you
Re: 14/8/2019 update doesn't work (error)
Posted: Wed Oct 09, 2019 11:54 am
by chris.hines
Does not work in English (UK) either
Re: 14/8/2019 update doesn't work (error)
Posted: Wed Oct 09, 2019 4:03 pm
by bpz1970
The same happens to my phone. After the download finishes, i press update, phone reboots, shows the system update icon and bar, the bar just gets to one third, then the screen changes to the one with the little green robot that says error. I have tried to perform the update four times with the same bad result. What could I be doing wrong?
Re: 14/8/2019 update doesn't work (error)
Posted: Wed Oct 09, 2019 4:39 pm
by bpz1970
I have already changed the language from Spanish to English and proceeded to update, but the problem persists. Any other suggestion?