bbs.blackview.com

Posted: **Tue Feb 12, 2019 6:05 pm**

HELLO

I have a BV9500PRO and I was trying to factory reset my phone in android system setting. just after I reset my phone is dead no doubt. because Its not turn on anymore. I held buttons but every button is not working too. (It means blackview logo is not appear in screen whether how long I pressed button or not) T.T I really wanna get back my BV9500PRO can anyone help me please? Thank you

Posted: **Wed Feb 13, 2019 7:17 pm**

Hi there!
Please try to perfom a factory reset from the recovery menu. Follow this tutorial:
viewtopic.php?f=192&t=334922

...and report back!

Posted: **Fri Feb 15, 2019 7:32 am**

Thank you for reply! sorry as I told you all of the buttons not working anymore T.T I pushed some combinations of buttons and every each button but not working. It is totally "dead"

Posted: **Fri Feb 15, 2019 10:33 pm**

Unfortunately there's nothing more to do except contacting your seller to have your device replaced under warranty

Posted: **Sat Feb 16, 2019 2:08 pm**

so sad.... T.T

Posted: **Sat Feb 16, 2019 11:01 pm**

Faulty units may happen, although it's really annoying.

bbs.blackview.com

MY DEAR BV9500PRO is dead

MY DEAR BV9500PRO is dead

Re: MY DEAR BV9500PRO is dead

Re: MY DEAR BV9500PRO is dead

Re: MY DEAR BV9500PRO is dead

Re: MY DEAR BV9500PRO is dead

Re: MY DEAR BV9500PRO is dead