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WARNING - latest OTA bricked my BV9500pro

Posted: Wed Feb 06, 2019 9:51 am
by morphium
Dear Blackview,

I got an OTA update (about 60MB) a few days ago and today decided to do it.

Now my phone stays black completely. I can see something happens when I plug it to the USB of my PC, but the display doesn't do anything.

Can you please help me? I ordered it via the indigogo campaign and waited months for it, so if it's already bricked now that would be really really disannoying.

I hope we will find a solution together.

morphium

Re: WARNING - latest OTA bricked my BV9500pro

Posted: Thu Feb 07, 2019 10:00 pm
by blackview_admin
Hi there! Don't worry, your unit will be replaced / repaired under warranty. Please contact Kelly@blackview.hk