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Headphones/headset issue (9500Pro)
Posted: Sun Jan 20, 2019 12:32 pm
by Nicker
I noticed that when I plugging-in ordinary headphones (without a microphone) into the 3.5 mm jack the system shows me the "full headset" icon (as if I plugged-in headphones with mic) and disables the front phone mic (headphones work well). I tried a lot of various headphones, but the issue persists. Full headsets seem to work well (both headphones and a microphone). So it's kinda minor problem, but still sometimes it could bring inconveniences. My BV6000 can distinguish headphones from headset. My firmware is BV_BV9500Pro_V1.0_20180827_20180904-1729 (cannot update). I think that it's a hardware issue though. I hope that this little report will be passed to developers to fix this issue in future, thanks.
Re: Headphones/headset issue (9500Pro)
Posted: Mon Jan 21, 2019 10:08 pm
by blackview_admin
Thanks for your feedback! Can anybody else confirm such issue?
Re: Headphones/headset issue (9500Pro)
Posted: Tue Jan 22, 2019 7:43 pm
by bpz1970
Hello! My BV9500 Pro shows the same symptoms when plugging stereo headphones. The "full headset" icon shows up.
Re: Headphones/headset issue (9500Pro)
Posted: Thu Jan 24, 2019 1:21 pm
by BH41
After testings, I confirm I have exactly the same issue !
BV_BV9500Pro_V1.0_20180827 s/n BV9500pro0000924
Re: Headphones/headset issue (9500Pro)
Posted: Fri Jan 25, 2019 10:16 am
by Pappmann
Same Problem, i noticed also when the phone is conneced to a external speaker and volume is set to max. the music stops playing because headphone jack is not detected for a short time. Maybe the phone is detecting the impedance of the external amplifire is too high, if i lower the volume its fine.
Re: Headphones/headset issue (9500Pro)
Posted: Fri Jan 25, 2019 6:59 pm
by sbrown
i can confirm that the phone stops outputting/ pauses music if connected with headphone jack, if the output volume is too high. lowering volume does stop problem
Re: Headphones/headset issue (9500Pro)
Posted: Sat Jan 26, 2019 1:42 am
by blackview_admin
Can you try the app Soundabout to set front phone mic as default or to reactivate it? Please check and report back
