Page 1 of 1

[TRACKED] Intercom firmware lost

Posted: Wed Nov 21, 2018 10:32 pm
by Pappmann
Hello,
after upgrade to 20180829-2036 Intercom does open but is not working anymore, there is also no init screen at startup, the Firmware is missing:

Image

Re: Intercom firmware lost

Posted: Sat Nov 24, 2018 3:32 am
by blackview_admin
Did you perform a factory reset after the update? Can anybody else confirm such issue?

Re: Intercom firmware lost

Posted: Mon Dec 10, 2018 3:32 am
by jdjo434
blackview_admin wrote:
Did you perform a factory reset after the update? Can anybody else confirm such issue?


Same problem here with same firmware
(20180829-2036)

Re: Intercom firmware lost

Posted: Tue Dec 11, 2018 5:06 pm
by blackview_admin
Can you please perform a factory reset and report back?

Re: Intercom firmware lost

Posted: Sun Dec 30, 2018 5:37 pm
by jdjo434
blackview_admin wrote:
Can you please perform a factory reset and report back?


The problem is still present. I did it twice without result.

Re: Intercom firmware lost

Posted: Sun Dec 30, 2018 10:50 pm
by blackview_admin
Ok, issue forwarded to tech team for a fix.

Re: [TRACKED] Intercom firmware lost

Posted: Mon Dec 31, 2018 5:17 pm
by Roni
Sad update.

Re: Intercom firmware lost

Posted: Sat Jan 19, 2019 10:29 am
by F.E.K.
blackview_admin wrote:
Did you perform a factory reset after the update? Can anybody else confirm such issue?

Me too :/
Screenshot_20190119-082703r-.jpg
Screenshot_20190119-082703r-.jpg (28.08 KiB) Viewed 9788 times

Screenshot_20190119-082703r-.jpg
Screenshot_20190119-082703r-.jpg (28.08 KiB) Viewed 9788 times