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[USEFUL] "update mcu" on intercom

Posted: Sat Nov 10, 2018 1:55 am
by y73s
hello. and sorry for my no birth english.
i' think i've an issue with the intercom (always starting with ptt button ;) ).
it's locked at first page with 2 windows "update mcu" and "init chanel".
switch one to other. again n again... i'm waiting more than 10 minutes without change...
i've made a factory  reset, but no change.
i haven't Walky Talky around it until now.
should i need to have a WT to clear this or it's not normal?
tx in advance

S/N : BV9500Pro0001653

Re: "update mcu" on intercom

Posted: Sat Nov 10, 2018 6:11 am
by blackview_admin
Can you please provide some screenshots?

Re: "update mcu" on intercom

Posted: Sat Nov 10, 2018 2:48 pm
by y73s
hello
Image
Image
Tx in advance

Re: "update mcu" on intercom

Posted: Sat Nov 10, 2018 10:21 pm
by blackview_admin
Please check your external antenna connection

Re: "update mcu" on intercom

Posted: Sat Nov 10, 2018 11:00 pm
by y73s
sure i've already plug the antenna.
i've just made a visual check of plugs (phone and antenna)
all seem clean...
at last, test again and no change :/

Re: "update mcu" on intercom

Posted: Tue Nov 20, 2018 9:14 pm
by y73s
hello.
any news for my problem?
Tx in advance

Re: "update mcu" on intercom

Posted: Wed Nov 21, 2018 1:55 am
by blackview_admin
Can anybody else confirm such issue? Did anyone else got such issues? 

Re: "update mcu" on intercom

Posted: Tue Nov 27, 2018 11:39 am
by Pr0bl3m
Hi, i bought a BV9500 pro and i have the same problem with the intercom. Any solutions?

Re: "update mcu" on intercom

Posted: Thu Nov 29, 2018 12:37 am
by blackview_admin
any other user?

Re: "update mcu" on intercom

Posted: Sat Jan 19, 2019 6:22 pm
by y73s
hello
always no solution with this issue?
i can't use the wt function and it's now a problem.
should i considered my phone out of order?
thank you in advance