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Bv9500 microphone problem

Posted: Sun Nov 04, 2018 6:59 am
by Whizchips
Any suggestions
I have a problem with my new phone the problem is during a call at random moments the person at the other end can't hear me and we have to call back to hear each other again. This doesn't happen on handsfree in the car. Any suggestions please
Cheers James

Re: Bv9500 microphone problem

Posted: Tue Nov 06, 2018 3:15 pm
by blackview_admin
It may be related to how do hold your phone while calling. Maybe the proximity sensor fails to turn off the display while talking with the phone on your ear. Please check.

Re: Bv9500 microphone problem

Posted: Mon Nov 12, 2018 4:02 am
by Roni
Admin, how do you check the proximity setting?
*#*#3434#*#* has no listing for proximity.

Re: Bv9500 microphone problem

Posted: Mon Nov 12, 2018 4:03 am
by Roni
Disregard

Re: Bv9500 microphone problem

Posted: Mon Nov 12, 2018 12:10 pm
by Ramrod
I've just had this as well. After 2 weeks of no problems making calls, today I couldn't hera the other person speaking. Rebooted phone, could hear them but they couldn't hear me for about ten seconds before the mic started working.

Re: Bv9500 microphone problem

Posted: Mon Nov 12, 2018 10:47 pm
by blackview_admin
please refer to this already existing thread:
viewtopic.php?f=242&t=463082

i will close the current one.