[TRACKED, WORKAROUND FOUND] Proximity sensor
Posted: Fri Nov 02, 2018 10:15 am
I'm very happy about my new 9500 pro but I have a problem of sensibility of the proximity sensor while phoning. How can I calibrate it?
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[TRACKED, WORKAROUND FOUND] Proximity sensor
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Re: Proximity sensor
Posted: Sat Nov 03, 2018 3:12 am
What's actually the problem?
Re: Proximity sensor
Posted: Sat Nov 03, 2018 4:41 pm
Please, I need more details about such issue. In a decent English, if possible.
Re: Proximity sensor
Posted: Sat Nov 03, 2018 10:26 pm
A couple of our customers have complained about this too...the proximity sensor only blanks screen during calls if sensor is fully touching skin to block light....if the slightest light gets in the screen comes back on and then the user can accidentally put calls on hold or mute with their cheek while talking.
Solution again would be for engineering to allow access to engineering mode as on previous Android versions so users can calibrate the sensor...
Solution again would be for engineering to allow access to engineering mode as on previous Android versions so users can calibrate the sensor...
Re: Proximity sensor
Posted: Sat Nov 03, 2018 11:54 pm
Great, will ask tech team about that 
Re: Proximity sensor
Posted: Mon Nov 05, 2018 5:34 pm
Try *#*#33#*#*
Re: Proximity sensor
Posted: Wed Nov 07, 2018 2:15 pm
I have this problem too on the BV9500 (not PRO). *#*#33#*#* doesn't work for me ...
Re: Proximity sensor
Posted: Sat Nov 10, 2018 10:29 pm
Try *#87# , it will work
Re: Proximity sensor
Posted: Sat Nov 17, 2018 1:32 am
blackview_admin wrote:Great, will ask tech team about that
Admin, I'm wondering what the tech team said about this?
No where do I see any test or adjustments for proximity sensor.
If I don't flatten the phone screen to my cheek, the screen will light up, and the Mute button gets engaged.
Re: Proximity sensor
Posted: Sat Nov 17, 2018 11:14 am
Roni wrote:blackview_admin wrote:Great, will ask tech team about that
Admin, I'm wondering what the tech team said about this?
No where do I see any test or adjustments for proximity sensor.
If I don't flatten the phone screen to my cheek, the screen will light up, and the Mute button gets engaged.
try *#*#33#*#* or *#87# , it will work