bbs.blackview.com

Hi

I purchased an A20 Pro from Amazon and it the touch screen has become faulty, top left area not responding.

It states in the listing it has a 12 month warranty but this is out of the Amazon 30 day return policy.

I've contacted the email (yeliya2017eu@gmail.com) on the Amazon listing for support but received no response.

Amazon are telling me to contact the manufacturer directly! Can anyone help me with this or am i left with a 3 month old faulty phone i cant return?

Thanks.

Hi there!
Unfortunately the seller is the only one who manages warranty terms.