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Hi all!
I trust you all are keeping up well during this COVID-19 crisis.
I followed the steps to enter the recovery mode (volume up + power on simultaneously) but I cannot see the typical broken Android... instead I am presented with a small menu in the tiniest font possible so it is almost impossible to read. Still, I managed to: 
1. Recovery, 
2. Fast-boot, 
3. Normal 

When I selected "1. Recovery" my phone shows a dead Android with an exclamation mark on its chest and the message "No Command". Nothing else happens.
So, does it mean that my P10000pro does not have a recovery mode built-in? Oo 

Please stay safe! And stay at home!

Thanks and regards,
Martin

martinblackview wrote:

Hi all!
I trust you all are keeping up well during this COVID-19 crisis.
I followed the steps to enter the recovery mode (volume up + power on simultaneously) but I cannot see the typical broken Android... instead I am presented with a small menu in the tiniest font possible so it is almost impossible to read. Still, I managed to: 
1. Recovery, 
2. Fast-boot, 
3. Normal 

When I selected "1. Recovery" my phone shows a dead Android with an exclamation mark on its chest and the message "No Command". Nothing else happens.
So, does it mean that my P10000pro does not have a recovery mode built-in? Oo 

Please stay safe! And stay at home!

Thanks and regards,
Martin

1. When it show "1. Recovery, 2. Fast-boot, 3. Normal ", use volume up button select "Recovery", and volume down buttom Confirm;
2. And then use volume up/down button select "Wipe data/factory reset",  power buttom Confirm;

3. Volume up/down button select "YES", power buttom [color=#333333]Confirm;[/color]
[color=#333333]4. [color=#333333]V[size=100]olume up/down button select "Reboot system now", power buttom [color=#333333]Confirm;[/color][/color][/size][/color]
[color=#333333][color=#333333][size=100][color=#333333][/color][/color][/size][/color]