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Keeps Attempting to re-establish connection when live streaming

Posted: Wed Sep 12, 2018 4:54 pm
by DaBlackviewUser
Hello, I've had my Blackview P10000 Pro a few months now or so.  I was wondering if someone from Blackview could help with a particular issue?  Basically I like live streaming using my Blackview smartphone to do live stream, while doing live streams my connection and broadcasting seems fine, but when I join someone else's livestream to watch the person or double up on cam to cam my phone keeps saying in white letters with a red back ground saying '' Attempting to re-establish connection ''  Can anyone tell me why this happens and how to fix it?   I use fibre broadband at my mums home and my home I have fibre broadband its very fast.  I have a wileyfox smartphone I use also for live streaming and pairing up with people on live streams cam to cam and never has any issues.  it's only when I use my black view P10000 Pro this issue happens with!     I live in Ashton-under-lyne, near Manchester, England ( UK )   I have tried clearing cache, turning wifi on and off using router, switching off wifi connection on my phone on and of,, restarting phone still no fix when I do it.   

 
Hope Blackview can help me.  

Re: Keeps Attempting to re-establish connection when live streaming

Posted: Thu Sep 13, 2018 9:57 pm
by blackview_admin
Hi there, it looks like your app get limited by power saving features. Please disable battery optimization settings for such app, and put your phone in "high perfomance battery mode" if possible ;)