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Broadcast SMS Issue

Posted: Wed Aug 01, 2018 10:41 pm
by juliusoares295
I inserted a sim card from Brazilian TIM carrier in the referred smartphone and it started to receive sms every few minutes from a number called "New Channel 50" which is for broadcasting, in blackview device I can't delete nor disable this channel on the messaging app. How do I stop these sms from being sent? Already tried the sim card on other device and that doesn't happen.

Re: Broadcast SMS Issue

Posted: Thu Aug 02, 2018 12:06 am
by blackview_admin
Can you perform a factory reset and test it again?

Re: Broadcast SMS Issue

Posted: Fri Aug 03, 2018 11:02 am
by juliusoares295
I found out how to stop these sms. You go to an app called Emergency Alerts> Settings> Settings for Brazil (in my case), which is located at the bottom and unmark the option set for channel 50.

I believe this is why I couldn't stop these sms at the messaging app in the first place, because there's an app just for this broadcast function.

Hope this help someone else out there.

Re: Broadcast SMS Issue

Posted: Fri Aug 03, 2018 9:17 pm
by blackview_admin
juliusoares295 wrote:
I found out how to stop these sms.  You go to an app called  Emergency Alerts> Settings> Settings for Brazil (in my case), which is located at the bottom and unmark the option set for channel 50.

I believe this is why I couldn't stop these sms at the messaging app in the first place,  because there's an app just for this broadcast function.

Hope this help someone else out there.

Thanks for your precious feedback! ;)