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martinblackview
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Posts: 1
Joined: Fri Mar 27, 2020 11:20 am

Cannot access recovery mode on my P10000pro

Fri Mar 27, 2020 11:25 am

Hi all!
I trust you all are keeping up well during this COVID-19 crisis.
I followed the steps to enter the recovery mode (volume up + power on simultaneously) but I cannot see the typical broken Android... instead I am presented with a small menu in the tiniest font possible so it is almost impossible to read. Still, I managed to: 
1. Recovery, 
2. Fast-boot, 
3. Normal 

When I selected "1. Recovery" my phone shows a dead Android with an exclamation mark on its chest and the message "No Command". Nothing else happens.
So, does it mean that my P10000pro does not have a recovery mode built-in? Oo 

Please stay safe! And stay at home!

Thanks and regards,
Martin
 
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Re: Cannot access recovery mode on my P10000pro

Sat Mar 28, 2020 3:43 am

martinblackview wrote:
Hi all!
I trust you all are keeping up well during this COVID-19 crisis.
I followed the steps to enter the recovery mode (volume up + power on simultaneously) but I cannot see the typical broken Android... instead I am presented with a small menu in the tiniest font possible so it is almost impossible to read. Still, I managed to: 
1. Recovery, 
2. Fast-boot, 
3. Normal 

When I selected "1. Recovery" my phone shows a dead Android with an exclamation mark on its chest and the message "No Command". Nothing else happens.
So, does it mean that my P10000pro does not have a recovery mode built-in? Oo 

Please stay safe! And stay at home!

Thanks and regards,
Martin

1. When it show "1. Recovery, 2. Fast-boot, 3. Normal ", use volume up button select "Recovery", and volume down buttom Confirm;
2. And then use volume up/down button select "Wipe data/factory reset",  power buttom Confirm;
Image
3. Volume up/down button select "YES", power buttom [color=#333333]Confirm;[/color]
[color=#333333]4. [color=#333333]V[size=100]olume up/down button select "Reboot system now", power buttom [color=#333333]Confirm;[/color][/color][/size][/color]
[color=#333333][color=#333333][size=100][color=#333333]Image[/color][/color][/size][/color]

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