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Hello!
Problem with my new phone(2 days in use)
The interlocutor complains that I am hard to hear, it seems far and very quiet.
Also, when recording video, the sound is hard to hear.

Please, help me how to solve the problem?
Thank you.

hello,
please tell us your firmware version.
thx.

I have the same problem. How do I get this fixed under warranty? Build # V0.5-20180199.

Here we are talking about the BV9000, not the BV9000 PRO.
Just for your information:
viewtopic.php?f=212&t=348808