Blackview User Forum

 
amigabest
Topic Author
Posts: 7
Joined: Sat Mar 30, 2019 12:19 pm

Camera problem

Fri Jan 31, 2020 9:08 am

Hi there,

From a couple of weeks  my P6000 has some problem with the autofocus of the rear camera. All the images are blurred. Tried with all tips of the thread of this kind of topic below, but nothing. I think the camera is gone. Maybe  the camera needs to be replaced. Is this spare part available? where? Can you help me? Thanks... 
 
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blackview_admin
Posts: 7786
Joined: Mon Aug 17, 2015 3:30 am
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Re: Camera problem

Sat Feb 01, 2020 10:11 am

amigabest wrote:
Hi there,

From a couple of weeks  my P6000 has some problem with the autofocus of the rear camera. All the images are blurred. Tried with all tips of the thread of this kind of topic below, but nothing. I think the camera is gone. Maybe  the camera needs to be replaced. Is this spare part available? where? Can you help me? Thanks... 

You can take your phone to a repair shop and try to fix it.
Or you can contact our professional after-sales directly.
After-sales email: support02@blackview.hk
 
Gina
Posts: 1
Joined: Mon Apr 13, 2020 9:57 am

Re: Camera problem

Mon Apr 13, 2020 10:04 am

Hello, 
I have the same problem and according to what I read that is a very common problem with this phone. Since about 3 weeks my camera is not focussing any more. Only very very close objects are still sharp everything else is blurry. I followed all the advise in the forums but nothing improved. How can is get the camera working again as this is very annoying? The phone is just about a year old (The selfie camera is still working normal). Thanks for any help.
 
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blackview_admin
Posts: 7786
Joined: Mon Aug 17, 2015 3:30 am
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Re: Camera problem

Tue Apr 14, 2020 7:16 am

Gina wrote:
Hello, 
I have the same problem and according to what I read that is a very common problem with this phone. Since about 3 weeks my camera is not focussing any more. Only very very close objects are still sharp everything else is blurry. I followed all the advise in the forums but nothing improved. How can is get the camera working again as this is very annoying? The phone is just about a year old (The selfie camera is still working normal). Thanks for any help.

Hello, sorry to reply you late, when did you purchase it? Have you ever dropped in the water or have you ever fallen?

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