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kailas
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Posts: 1
Joined: Mon Jan 06, 2020 9:27 am

DELETING SOS APP

Mon Jan 06, 2020 9:37 am

Hi, I'm having lot of trouble with the emergency app,
the phone falled in the water last year, just a bit but it was open the charging port and it went a bit inside..
let it dry, evrything was fine except that sometimes the sos app will start by itself without reason..
i tried quite evrything to solve these , removed the sos key, tried to disable the app but it turn on evrytime by itself ..annoying really..
now after a break of some months it started again...guess there is a problem with umidity i guess and at the change of season sometime ssytart again..
the sound is so loud that is very disturbing and need to switch off telephone many times to prevent disturbing.
My question is ... how can I delete completely the sos app?... could not find anywhere... maybe I nneed to bring the phone to some repair service here around, but I would like to be ready to tell them where is this f----g app in the database...
the telephone is very good except veru few things...
I'm still asking myself ...why you let this app without possible disactivation...
thanks for the attention
Max
 
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blackview_admin
Posts: 7786
Joined: Mon Aug 17, 2015 3:30 am
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Re: DELETING SOS APP

Tue Jan 07, 2020 6:02 am

Hi.
I sorry that the SOS app is be with the android stystem that can not be deleted.
You can try forbid the app notices and the System modification permission.
More phone issues, you can contact our professional after-sales directly.
After-sales email: support02@blackview.hk
Have a nice day!

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