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USB C connector doesnt' work properly

Posted: Mon Jul 22, 2019 10:47 am
by AERO
Hello, I have a problem with my connector. 
When I put in charger i doesn't work properly, somethimes it works, somethimes not. 
I need to move it to find the charge... little boring. 

I contacted the seller, he told me he cannot do anything, please contact blackview

Re: USB C connector doesnt' work properly

Posted: Mon Aug 19, 2019 10:27 am
by blackview_admin
May I know where did you buy the phone?

Re: USB C connector doesnt' work properly

Posted: Wed Sep 25, 2019 1:00 pm
by AERO
I bought it on Tomtop. 

Re: USB C connector doesnt' work properly

Posted: Wed Dec 09, 2020 10:02 am
by AERO
I changed the USB C connector, it works now. 

Re: USB C connector doesnt' work properly

Posted: Tue Jan 19, 2021 9:04 am
by AERO
AERO wrote:
I changed the USB C connector, it works now. 

I discovered it was my mistake, when I am using the mobile while charging it destroyed the cable and the connector...
That's why it's better to be careful and to avoid this kind of problems.