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Noise when using wired Headphones

Posted: Wed Nov 27, 2019 12:36 pm
by WSGolem
With the included wired headphones, I often hear loud noise, a loud crackling, even my interlocutor can not understand me because of these sounds. The same thing happens with other headphones, but not when paired via Bluetooth. a loose contact or plug problems are eliminated, the problems are synonymous, without moving the cable. Someone an idea what causes these sounds? 

Re: Noise when using wired Headphones

Posted: Fri Nov 29, 2019 8:04 am
by WSGolem
I've found that the glitches do not occur when mobile data is disabled. So the phone interferes with the wired headphone operation by receiving or sending mobile data. I do not think this can or will be fixed by an update. Looks like a design error.

Re: Noise when using wired Headphones

Posted: Fri Feb 14, 2020 1:35 pm
by Pizzalover
Quick reply:
I haven't used the included earplugs, but my QKZ in-ear monitors does not pick up any noise. Could it be inefficient shielding of the cable?