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Bv9000 pro after update to android 8.0 noto work fingerprint forma app

Posted: Fri Nov 16, 2018 6:23 am
by alfredoproma
Hello ,
after updating my bv9000pro to android 8.0 hours or I had fingerprint problems, that is, unlocking the fingerprint phone works correctly, while apps that worked with the fingerprint as login or confirmation have stopped working.
I have checked the settings and the feature enable footprint for the app is active.

can you help me and give a solution?

thank you
alfredo

Re: Bv9000 pro after update to android 8.0 noto work fingerprint forma app

Posted: Wed Nov 21, 2018 2:20 am
by blackview_admin
Please perform a factory reset and report back if your issue gets solved.

Re: Bv9000 pro after update to android 8.0 noto work fingerprint forma app

Posted: Sat Nov 24, 2018 9:25 am
by alfredoproma
Ok after  reset factory fingerprint go .
TY