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Earphone volumes always goes to mute after a restart

Posted: Thu Feb 22, 2018 11:47 am
by Nicholas Chan
Problem: When the Blackview BV900 Pro has been restarted, the earphone volume will always go to mute (zero)

Environment: Build number BV9000Pro_Blackview-V1.1_20171215

Severity: High

Steps to reproduce
1. Restart the phone

Expected results: Phone should automatically retain its last earphone volume setting
Actual results: Phone earphone volume is mute (zero)

Re: Earphone volumes always goes to mute after a restart

Posted: Sat Mar 31, 2018 9:46 am
by blackview_admin
please try to enter the factory mode to reset the phone.
it seems like a conflict problem.
here is the guide link:
viewtopic.php?f=192&t=334922