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anwynn
Topic Author
Posts: 1
Joined: Sat Feb 17, 2018 10:34 am

setup wizard keeps stopping

Sat Feb 17, 2018 10:40 am

We just received our new BV9000 pro, but when we start him we h've got a message " setup Wizard keeps stopping" and we can't start him , what can't we do ?

we try to start un recovery mode but he say "no command"

please help us
thanks
 
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blackview_admin
Posts: 8943
Joined: Mon Aug 17, 2015 3:30 am
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Re: setup wizard keeps stopping

Mon Apr 02, 2018 5:39 am

hello,
1. please try to do as follow link:
viewtopic.php?f=192&t=334922

2.another way:
disable all the wi-fi connections in the radius of the phone (because from the phone the wi-fi can not be disconnected), skip the procedure for the SIM, at this point it will ask you if you want to continue without connections and yes, do not enter the name and surname to give the phone a name, accept the Google / Android agreements, at this point the phone will be activated, no update is necessary via OTA if you have the BV9000 PRO-F phone (full HD version). There are two versions of this PRO series phone, the BV9000 PRO (not full HD) and the BV9000 PRO-F (full HD).
I hope this solution will work for you too.

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