Blackview User Forum

 
hamadakota
Topic Author
Posts: 3
Joined: Sat Feb 17, 2018 9:34 am

3 problems:restart suddenly/Viber application /processing slow

Sat Feb 17, 2018 10:00 am

Dear Sir,,
I bought my phone BV9000 Pro before a month and i received it before 9 days
after 8 days for use my new phone
I have 3 problems
1- Always my phone make restart suddenly, although i am not use it more

2-my Viber application, i made my setting in the display to sleep after 1 minutes, so if anyone call me or send to me message in Viber it's not come till i open my phone and open Viber application and waiting almost 40 seconds

3- the processing of the phone little slow when i use twitter or browsing

Please quick reply
 
User avatar
blackview_admin
Posts: 8943
Joined: Mon Aug 17, 2015 3:30 am
Contact:

Re: 3 problems:restart suddenly/Viber application /processing slow

Sat Mar 31, 2018 8:46 am

1.you can try to enter the factory mode to reset your phone.
here is the guide link:
viewtopic.php?f=192&t=334922

2.any chance there would be a network connceting delay ?

3.does it just happen when you use the twitter ? or the whole system is slow?

and please tell us your firmware.

thx.

Who is online

Users browsing this forum: No registered users and 1 guest