Blackview User Forum

 
archiem
Topic Author
Posts: 17
Joined: Mon Feb 06, 2017 8:05 am

Bluetooth disconnects intermittently

Fri Mar 02, 2018 6:43 am

Anyone have intermittent Bluetooth disconnects ?
Happens in the car and with headphones.
 
chtiot
Posts: 55
Joined: Tue Aug 16, 2016 7:08 pm

Re: Bluetooth disconnects intermittently

Tue Mar 27, 2018 4:21 pm

sometimes i have it too and need to restart phone to connect...
 
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blackview_admin
Posts: 8943
Joined: Mon Aug 17, 2015 3:30 am
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Re: Bluetooth disconnects intermittently

Wed Mar 28, 2018 6:04 am

What's your current firmware version?
did you perform any update?
or the problem just came out suddenly?
 
archiem
Topic Author
Posts: 17
Joined: Mon Feb 06, 2017 8:05 am

Re: Bluetooth disconnects intermittently

Thu Mar 29, 2018 7:07 am

Current Firmware : BV9000Pro_FHD_blackview_VO.6_20180104
No updates where made , no update available currently
South Africa
 
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blackview_admin
Posts: 8943
Joined: Mon Aug 17, 2015 3:30 am
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Re: Bluetooth disconnects intermittently

Thu Mar 29, 2018 10:27 am

you can try to enter the factory mode to reset your phone to see if it works.
here is the guide link:
viewtopic.php?f=192&t=334922
 
archiem
Topic Author
Posts: 17
Joined: Mon Feb 06, 2017 8:05 am

Re: Bluetooth disconnects intermittently

Sun Apr 01, 2018 12:28 pm

Im not resetting this phone. This problem has been happening since I got it new 2 weeks ago.
Perhaps the next firmware update will rectify this problem

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