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Blackview A10 not charging properly

Posted: Sat Mar 28, 2020 1:14 am
by MAil20
So I'm having some problems recently when it comes to charging my Blackview A10. Have had it since August last year and had next to no problems with it until recently. No matter what cable I use to charge it with, it either charges for a bit and then stops, or charges backwards for some reason (9% will go down to 8%, then 7% etc...), or doesn't charge at all. Sometimes it will charge properly but it's getting kind of rare for that to happen and it won't be all the way before it either stops or goes backwards. So, what is happening here? How do I remedy this problem??? 

Re: Blackview A10 not charging properly

Posted: Sat Mar 28, 2020 5:44 am
by blackview_admin
MAil20 wrote:
So I'm having some problems recently when it comes to charging my Blackview A10. Have had it since August last year and had next to no problems with it until recently. No matter what cable I use to charge it with, it either charges for a bit and then stops, or charges backwards for some reason (9% will go down to 8%, then 7% etc...), or doesn't charge at all. Sometimes it will charge properly but it's getting kind of rare for that to happen and it won't be all the way before it either stops or goes backwards. So, what is happening here? How do I remedy this problem??? 

The charge port is broken. It need fixed.
Contact your seller or our after-sales directly.
After-sales email: support02@blackview.hk