cuchu wrote:I guess this problem is solved by now. But for further issues like this: if you look at the back of the phone, there is a small gap at the left side. If you look at the screen it is on the right, just beneath the smart keys. Stick your fingernail in it and loosen the back cover, it is just clipped on. You also can try any other place of the line between back cover and phone, if it is very hard to loosen it at the gap.