After installing sim cards, the phone stopped responding to touch. It feels like the lock is on. As it can be overcome, resetting to the factory settings did not help.

hello,
i haven't seen this problem before.
coulad you please tell us your firmware version?

OMG, admin, i think this forum must need more Moderator and admin. You answered him 1 month later so your answers may not help him anymore. This is a contribution for Blackview to be better.

kingkiler wrote:

OMG, admin, i think this forum must need more Moderator and admin. You answered him 1 month later so your answers may not help him anymore. This is a contribution for Blackview to be better.

Thanks for your feedback!