Re: How to factory reset with empty battery
Posted: Mon Nov 12, 2018 10:11 pm
by blackview_admin
s_kenan wrote:blackview_admin wrote:In this case you'll have to contact your seller to have your phone replaced under warranty. Unfortunately there's nothing more you can do.
And how to claim my warranty on the phone when you advised me to take it to repair shop. Phone is oppened it has no warranty now.
Try to contact your seller anyway. Opening the phone to charge the battery should not void the warranty,
Re: How to factory reset with empty battery
Posted: Sun May 12, 2019 10:46 pm
by s_kenan
Hello again,
Can you explain me one thing:
For my BV6000 I got spare battery cover, spare display, and spare charging board, but for BV S8 I can not het anything. Phone stop working for yours error not sellers, it has been updated and than stoped working. I am just trying to buy new motherboard. I recharged battery by myself, nothing happend so the problem is somewhere on the motherboard.
And to send my phone to the seller would cost me 70$, just to add some dollars and I could buy new phone.
I hope to hear from you with any kind positive answer
Best regards
Kenan
Re: How to factory reset with empty battery
Posted: Mon May 13, 2019 11:29 am
by blackview_admin
s_kenan wrote:Hello again,
Can you explain me one thing:
For my BV6000 I got spare battery cover, spare display, and spare charging board, but for BV S8 I can not het anything. Phone stop working for yours error not sellers, it has been updated and than stoped working. I am just trying to buy new motherboard. I recharged battery by myself, nothing happend so the problem is somewhere on the motherboard.
And to send my phone to the seller would cost me 70$, just to add some dollars and I could buy new phone.
I hope to hear from you with any kind positive answer
Best regards
Kenan
Replacing the motherboard may do the trick, but i can't guarantee that.
Maybe you can ask the seller a partial refund...
Re: How to factory reset with empty battery
Posted: Tue May 14, 2019 1:57 pm
by s_kenan
Can you help me find motherboard for it (BV S8)?
Re: How to factory reset with empty battery
Posted: Wed May 15, 2019 4:26 pm
by blackview_admin
Re: How to factory reset with empty battery
Posted: Thu May 23, 2019 1:14 am
by s_kenan
blackview_admin wrote:
I have been on a link and tried to send screenshot. They do not have any more motherboards. Do you know where else can I find it.
Best regards
Kenan
Re: How to factory reset with empty battery
Posted: Fri May 24, 2019 7:36 pm
by blackview_admin
Just look for the same item in the AliExpress platform
You may find another seller for that.