bbs.blackview.com

Sonoitaliano1 wrote:

I have the dame problemi bit i don't know how to resolve it . The phone after upgrade don't read fingerprint . I tried to reset  (with hard reset ) it twice but the problem does not change. Please help me I do not know how to fix it .

Sonoitaliano1 wrote:

Yes but how do a fix request to the tech team ?

jirka.strang wrote:

Hi Guys, 
Hi, today I became the same problem .... fingerprint reader stopped working, I can not see it anywhere in the setup, I did not update, I have version 7.0, core 3.18.38. I have reset the phone and the problem is not resolved

jirka.strang wrote:

and when will it be?

blackview_admin wrote:

jirka.strang wrote:

and when will it be?

It will take a bit. Be patient.

Dear Blackview,
I bought an unknown Blackview brand in Europe for us, and by saving money I get the same quality of phone for common use.
I am very surprised that one of the basic functions will stop working (finger reader) I really do not care, note of the our admin the forum either patiently ... I will not .... I paid. I bought a poor quality product that you do not have tested. The phone, despite detailed settings, will not last for one day per charge. I do not want to return money, I just do not understand how you can sell something that you have not even properly tested

jirka.strang wrote:

blackview_admin wrote:

jirka.strang wrote:

and when will it be?

It will take a bit. Be patient.

Dear Blackview,
I bought an unknown Blackview brand in Europe for us, and by saving money I get the same quality of phone for common use.
I am very surprised that one of the basic functions will stop working (finger reader) I really do not care, note of the our admin the forum either patiently ... I will not .... I paid. I bought a poor quality product that you do not have tested. The phone, despite detailed settings, will not last for one day per charge. I do not want to return money, I just do not understand how you can sell something that you have not even properly tested

lappone wrote:

Forget any kind of support. I have a brandnew S8 sit on the desk from months, beacuse there is a bug that make the smartphone unstable... There is no ETA for a fix, this company is just a money grab...