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Phone stuck in 3G after update to 8.0

Posted: Thu Oct 25, 2018 10:25 pm
by mvdwege
I updated to 8.0 using local update. I first factory reset the phone, then ran the update from the recovery menu.

After the update my mobile connection is stuck in 3G mode, instead of 4G.

Re: Phone stuck in 3G after update to 8.0

Posted: Fri Oct 26, 2018 3:15 pm
by blackview_admin
Hi there. You have to perform a factory reset also after the Oreo update.

Re: Phone stuck in 3G after update to 8.0

Posted: Mon Oct 29, 2018 6:22 am
by mvdwege
Hi,

1. Really? A factory reset after installing the update on a factory reset phone? Does the update itself leave files around that it shouldn't?

2. I apologise, but it appears that 4G works. Either my provider had problems, or something changed in the algorithm that determines availability, because when I left the house the 4G connection turned back on. So you can close this thread.

Re: Phone stuck in 3G after update to 8.0

Posted: Mon Oct 29, 2018 8:58 pm
by blackview_admin
Yes, a factory reset is highly reccommended after EACH update. Glad you have solved your "issue".