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prascho
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Posts: 50
Joined: Mon Sep 26, 2016 11:43 am

[SOLVED] I am not getting OTA updates

Fri Aug 25, 2017 12:25 pm

I installed this firmware: BV8000Pro_blackview_20170804 and since then I am not getting the OTA updates - when I check manually it says -

"Your device's software is currently up to date".

The problem is that I cannot apply new update using the SP Flash Tool as I cannot access the Developer Mode and enable USB Debugging.

Any advice how to fix this? Or how to update the phone without USB debugging enabled?
 
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blackview_admin
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Re: I am not getting OTA updates

Fri Aug 25, 2017 2:28 pm

- OTA Updates don't work if the original firmware had been changed, for example by flashing third party recovery. Sometimes it also can be blocked by ad-blockers or firewalls.
- For flashing it is not needed to activate dev-menu! You flash with phone tuned off.
- To activate developer mode anyway go to settings > about phone and tap several times on build number
 
prascho
Topic Author
Posts: 50
Joined: Mon Sep 26, 2016 11:43 am

Re: I am not getting OTA updates

Fri Aug 25, 2017 11:44 pm

I downloaded the BV8000Pro_blackview_20170804 ROM from the link posted here and flashed it using SP Flash Tool. The phone started normally, but the original problems stayed.

After that I am unable to flash another ROM. The PC will not recognise it when it when it is turned off - I tried with several different computers, OS and drivers. I read that I need to enable USB Debugging before switching off - that's why I ask.

About the developer mode - I can see the menu after I tap several times but when I click i get "Settings has stopped" and then "Settings keeps stopping"
 
prascho
Topic Author
Posts: 50
Joined: Mon Sep 26, 2016 11:43 am

Re: I am not getting OTA updates

Fri Aug 25, 2017 11:56 pm

Here is the error I see when I try to flash the phone:

sp_flash_error.JPG
sp_flash_error.JPG (129.35 KiB) Viewed 3480 times


This is after I flashed the BV8000Pro_blackview_20170804 ROM. Before that it was ok - I flashed two ROMS succesfully:

BV8000Pro_blackview_20170718

and

BV8000Pro_blackview_20170804
 
prascho
Topic Author
Posts: 50
Joined: Mon Sep 26, 2016 11:43 am

Re: I am not getting OTA updates

Sat Aug 26, 2017 12:43 am

I managed to flash the latest firmware. I used a very old Laptop with Windows 7 x32 and the latest MT65xx USB VCOM DRIVERS. Testing now.
 
shahardemos
Posts: 22
Joined: Tue Jun 27, 2017 7:17 am

Re: I am not getting OTA updates

Sat Aug 26, 2017 7:20 pm

Hi, after I have flashed BV8000Pro_blackview_20170822 over the OTA, Waze is ok. Also, after a month of waiting, the Camera is almost ok. Finally I have have some pictured with details in the main camera. Previously only the selfie camera worked ok. Thanks.

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