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Stonehead
Topic Author
Posts: 6
Joined: Wed Nov 21, 2018 4:18 pm

No cellphone with 4g mobile data

Thu Aug 22, 2019 9:47 pm

Hello, I have a problem with my bv8000pro.
I bought the phone used.from the start the phone never worked if the mobile data is set on 4g I can't make or receive a call or sms. Only if I set the data on 2g. The calling works. I tried several factory resets. I tried different SIM cards. It doesn't matter if I change the SIM slots.I tried different settings on the phone. Nothing work's. Mabe somebody out there had a similar experience, or an idea what more I can try (except buying a new phone).
 
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blackview_admin
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Joined: Mon Aug 17, 2015 3:30 am
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Re: No cellphone with 4g mobile data

Fri Aug 23, 2019 6:22 am

Hi, pls contact our tech team:
support01@blackview.hk
support02@blackview.hk

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