BV8000pro battery at 67%
Posted: Sat Jun 29, 2019 2:36 pm
by raintz
Hi,
anyone have had any such problems that device is charging to 100% but when switched off and turned on again, it will show only 67% of battery remaining? Tested this several times but result is still same. Using original charger and cable. Any kind of battery calibration needed to do?
Android version 8.0.0
Re: BV8000pro battery at 67%
Posted: Sun Jun 30, 2019 12:11 am
by blackview_admin
It looks like a battery or charging board related issue. Before looking for an hardware issue, it's highly recommend to perform a factory reset (= total wipe!) from the recovery menu as showed here:
viewtopic.php?f=192&t=334922Perform a factory reset, then, when prompted to, don't load any previous phone backup, just start from scratch. Let me know if something changes.
Re: BV8000pro battery at 67%
Posted: Sun Jun 30, 2019 1:12 pm
by raintz
Followed the instructions and did reset for the device. Even with "new device" option, after charging it 100% and turning it off, battery still showed 67% after turning on.
Re: BV8000pro battery at 67%
Posted: Wed Jul 03, 2019 12:09 am
by blackview_admin
Ok, that's definitely an hardware fault.
You'll have to replace the charging board and the battery. This won't cost much
https://m.it.aliexpress.com/wholesale/b ... gclid=nullhttps://m.it.aliexpress.com/wholesale/B ... ro+battery