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BV8000Pro Not Charging

Posted: Thu Jan 31, 2019 1:24 am
by Fiji_bigal
Help
For the last 2 days the charging has become longer and longer until finally no charging at all. 2 days ago, It took overnight to go from 20% to 43%, last night it took all night to go from 17% to 18% and now it is not charging at all.
Light is on, charger is working, cable is working
phone is not charging
I have done a factory reset as advised in other forums
I have only had the phone 2 months
What should I do

Re: BV8000Pro Not Charging

Posted: Sat Feb 02, 2019 1:29 am
by blackview_admin
Considering that your phone is only 2 months old, i recommend to contact your seller to have it replaced under warranty. Your issue is related to an hardware fault concerning battery or charging board (the last one likely).