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Fingerprint don't fonction
Posted: Sat Sep 22, 2018 3:55 pm
by Seatravel35
On my BV 8000 pro my fingerprint don't fonction. And when I reset the phone is the same... And my build is 20170803. And I can't arrived to update, you can help me?
Thanks.
Re: Fingerprint don't fonction
Posted: Sun Sep 23, 2018 12:21 am
by blackview_admin
Unfortunately it looks like an hardware fault. You'll have to contact your seller to have your device replaced under warranty.
Re: Fingerprint don't fonction
Posted: Sun Sep 23, 2018 1:31 pm
by Seatravel35
Alas I do not remember which website I bought it. So impossible to return it as a guarantee. 
Re: Fingerprint don't fonction
Posted: Mon Sep 24, 2018 9:41 pm
by blackview_admin
I'm sorry but there's nothing more i can do to help you.