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Fingerprint overheating.

Posted: Fri Sep 21, 2018 10:03 am
by Sebbru
Hi,

an issue occurs since yesterday on my BV8000 pro. There's a overheating located only on the side fingerprint (very very hot). And therefore the battery doesn't last as expected (12 hours with a full load). 
Would you have any advice to check where does the problem come from?

Thanks in advance,
Best. 

Re: Fingerprint overheating.

Posted: Sun Sep 23, 2018 12:23 am
by blackview_admin
Unfortunately it looks like an hardware fault. You'll have to contact your seller to have your device replaced under warranty.