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Sebbru
Topic Author
Posts: 1
Joined: Fri Sep 21, 2018 9:52 am

Fingerprint overheating.

Fri Sep 21, 2018 10:03 am

Hi,

an issue occurs since yesterday on my BV8000 pro. There's a overheating located only on the side fingerprint (very very hot). And therefore the battery doesn't last as expected (12 hours with a full load). 
Would you have any advice to check where does the problem come from?

Thanks in advance,
Best. 
 
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Re: Fingerprint overheating.

Sun Sep 23, 2018 12:23 am

Unfortunately it looks like an hardware fault. You'll have to contact your seller to have your device replaced under warranty.

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